This article explains the process of review request automation using Grab Your Reviews API via Pabbly.
Here, we'll put up an integration with the Grab Your Reviews API to "Create Review Invitation", which will generate new review invitations.
Before you start the automation process, ensure you have the Access Key and Profile ID associated with your account.
To get the API key and Profile ID, navigate to the 'Integrations' tab on your Grab Your Reviews account dashboard.
Now, let's start the automation by following the step-by-step process as shown below:
Step 1: Trigger – The trigger will be the app we are getting data from.
Step 2: Action - Under the Choose App dropdown, select the API.
Action event: Select 'POST' method.
API Endpoint URL: Insert the https://api.grabyourreviews.com/review_invitation URL that helps send the data to Grab Your Reviews.
Payload Type: Choose 'JSON'.
Wrap Request In Array: Select 'NO'
Authentication: Choose 'No Auth'
Step 3: Check the 'Set Parameters' box, 2 fields will appear named 'label' and 'value'.
Next, need to add the parameter's value with the specific label as mentioned in the below list.
api_token: Required
profileId: Required
first_name:Optional
last_name:Optional
email_address:
country_code:
mobile_number:
As mentioned above, api_token(Access Key) and profileId are the 2 mandatory fields.
If you are wishing to send out the email review request, the email_address parameter must be mapped with the data value.
While mobile_number and country_code need to map with their data value to send out the SMS review request. The '+' symbol is not permitted in the country_code data.
Once done mapping the parameters with a data value, click on the 'Response Received' to see the processed data.
Lastly, click on the 'Save & Send Test Request' button to immediately send the review request.
Note: You can check the review request by navigating to the 'Invited Customers' tab under the 'Get Reviews' section on your account dashboard.
API integrations are immediate and will instantly let you know if your integration was successful or not. If the API call is unsuccessful, you will receive an error code.