Managing customer data is easier than ever with Grab Your Reviews' Bulk Import feature. In just a few steps, you can upload your customer information and start sending review requests instantly. Plus, you can review your import history and fix any issues with our error log feature. Here's how to do it:
Step 1: Start a New Import
- Log in to your Grab Your Reviews account and navigate to the Get Reviews > Bulk Invite.
- Click on the “Start New Import” button.
- This will open the import window where you can upload your CSV file.
Step 2: Upload Your CSV File
- Prepare your CSV file with customer details such as:
- First Name
- Last Name
- Phone Number
- Country Code
- Upload the CSV file by selecting it from your computer.
Step 3: Map the Fields
- Once your file is uploaded, all the fields in your CSV will be displayed.
- For example, you might see columns like "First Name", "Email", or "Phone Number."
- Map each field to the corresponding category in Grab Your Reviews.
- Use the dropdown to map fields to ensure all data is mapped correctly.
Tip: Double-check your mappings to avoid any errors during the import process.
Step 4: Import the Data
- After mapping all fields, click the “Import Data” button.
- A confirmation pop-up will appear to let you review the details before proceeding.
- Click Confirm, and the import process will begin.
Step 5: View Import History
- Once the import is complete, you will see Import History.
- Here, you can:
- View a list of all your imports, including details like file name, date, and number of records.
- Check the status of each import (e.g., successful, errors found).
Benefits of Bulk Importing
- Save time by uploading multiple customers at once.
- Easily track your imports and troubleshoot errors.
- Start review campaigns for all your customers without any hassle.
Frequently Asked Questions
Q: What file format is accepted for the import?
A: Grab Your Reviews supports CSV files. Ensure your file is properly formatted before uploading.
Q: Can I edit the data after importing it?
A: No, you cannot update customer information once imported. You can delete the customer from review campaign if needed.
Q: What happens if an import fails?
A: You can view the specific errors in the Error Logs section, fix them in your file, and re-upload the corrected CSV for that records.
Get Started with Bulk Import Today!
With Grab Your Reviews' Bulk Import and Error Log features, managing your customer data has never been easier. If you have any questions, reach out to our support team or explore the dashboard for more helpful tools.
Take the first step toward growing your Google reviews today!