Updating your company settings in Grab Your Reviews is essential for ensuring that your account reflects the most accurate and up-to-date information about your business. This article will guide you through the process of modifying various company details in your account.
How to Access and Update Company Settings
To update your company details, follow these steps:
- Navigate to Company Settings:
- Click on the 'Company Settings' tab located in the left navigation menu of your dashboard.
Here, you can modify and manage the following details:
1. Logo:
Update your Company Logo: Upload your company logo for branding purposes. For the best fit, use a logo with a width of 400px.
2. Company Name:
Change your Company Name: Modifying the company name will automatically update the Unique Profile Name URL. This URL is used for your review page.
3. Unique Profile Name:
Edit the Unique Profile Name URL: By default, this URL is set to your company name. You can update it according to your preference, which will change your review page URL.
4. Timezone:
Set your Timezone: Update your timezone so that all review requests are sent according to the selected timezone.
5. Industry:
Specify Your Industry: Select the industry that best represents your business.
6. Person Name:
Update Owner's Name: Enter the name of the company owner or primary contact.
7. Phone Number:
Optional Field: This field is optional but required if you want to send review requests via SMS/Text campaigns.
8. Email Address:
Update Contact Email: This email address will be used for receiving notifications and replies from clients regarding review requests.
9. Country:
Select Your Country: Choose the country where your organization is located.
10. Active Phone Number:
Connect with Twilio: Enter a phone number connected to your Twilio account. This number will be used to send SMS invites to your customers.
Final Steps
After updating all the required fields, click the 'Update' button to apply the changes. Your modifications will be reflected throughout the system accordingly.
Keeping your company settings up-to-date ensures smooth operation and accurate communication with your clients. Follow the steps above to manage your company details effectively in Grab Your Reviews.
For further assistance, feel free to contact our support team.